Privacy Policy
This Privacy Policy explains how Dumpling City (this website: https://www.dumplingcityca.com) collects, uses, and protects personal information related to this website. It applies only to this restaurant and this website. It does not apply to other restaurants, or to a third party you visit after leaving this site (for example DoorDash).
Rules for using the site are in this restaurant’s Terms of Service (https://www.dumplingcityca.com/terms).
Information we collect
- Name, phone, email, and message content you give us when you call, email, or visit.
- Technical data your browser sends automatically, such as IP address, browser type, pages viewed, and approximate time.
- Cookies we set for site function, such as remembering English or Chinese.
There is no public review form on this website. Reviews shown here are added by the restaurant.
Staff sign-in to the admin area uses a separate account. You do not need an account to browse the menu.
How we use information
- To answer you, confirm orders, and provide the service you asked for.
- To operate, secure, and improve this website.
- To comply with law or protect this restaurant, customers, or the public.
How we share information
We do not sell your personal information. We share it only as needed to run this restaurant’s website and fulfill your requests:
- Website hosting and content delivery (currently Vercel).
- Database hosting, which stores this restaurant’s menu, pages, and order records.
- If you click through to order online, DoorDash / order.online handles your information under its own policy.
We may also disclose information if the law requires it, or to protect rights and safety.
Cookies and similar technology
- A language cookie so the site can remember English or Chinese.
- Secure session cookies when staff sign in to the admin area.
You can block or delete cookies in your browser. Some features, such as remembering language, may stop working. Advertising partners also offer tools on their sites to limit personalized ads.
Security
We take reasonable steps to protect information on this website. Payment details you give in the shop or on a third-party ordering site are handled by that channel, not by this website.
How long we keep information
We keep information for as long as we need it to serve you, handle disputes, improve operations, and meet legal duties, then delete it or remove identifying details.
Your choices and California rights
You may ask us for the personal information we have about you, to correct it, or — where the law allows — to delete it. California residents also have rights under the CCPA/CPRA to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information. We do not use it for cross-context behavioral advertising except to the extent analytics or ads cookies could be treated as “sharing” under California law — you can limit those cookies in your browser or through industry opt-out tools. We will not discriminate against you for exercising these rights.
Use the contact details below to make a request. We may need to verify who you are before we respond.
Children
This website is for a general audience. It is not directed at children under 13, and we do not knowingly collect their personal information.
Where we operate
This restaurant is in California, United States. This website is hosted with providers in the United States.
Changes
We may update this policy. The current version is posted at https://www.dumplingcityca.com/privacy.
Contact
Send privacy requests to this restaurant (not to another shop’s website):
- Email: dumplingcityca@gmail.com
- Phone: (650) 272-6715
- Address: 3487 El Camino Real, Palo Alto, CA 94306
This policy was last updated on August 17, 2026.